Whose narrative is it?

Step into the world of clinical encounters, where the experiences and perspectives of patients can shed light on the importance of using specific language and understanding their unique narratives. In this particular scenario, a patient with dry eyes shares her story, demonstrating the impact of words and how they shape the doctor-patient relationship.As the patient settles into the examination chair, she takes a moment to sweep away a tussle of sandy hair, ensuring it doesn't interfere with the microscopic examination. The transparent insert separating her from the doctor serves as a reminder of the ongoing COVID-19 pandemic. Undeterred by the potential tremors in her eyes caused by speaking, she bravely shares her symptoms: "My eyes feel like sandpaper rubbing against them. Sometimes, they water uncontrollably, much like when I peel onions."Despite the patient's vivid description and heartfelt expression, doctors often have a tendency to overlook or dismiss such narratives, opting for more familiar and clinical terminology. In an effort to maintain a sense of professionalism, they may choose to exclude the patient's exact words from the official complaint, replacing them with standard phrases found in aged textbooks, such as "grittiness" and "foreign body sensation." These terms, while technically accurate, fail to capture the depth of the patient's experience.This blog sheds light on the significance of embracing patient narratives and using language that reflects their unique perspectives. It highlights the need for doctors to challenge the status quo and recognize the power of words in fostering a deeper understanding of patients' symptoms and emotions. By acknowledging and incorporating patients' own descriptions into their records, doctors can create a more compassionate and patient-centered approach to healthcare.Join us on this journey of exploring the specificity of words and the importance of perspective in clinical encounters, as we strive to bridge the gap between medical expertise and patient experiences.